WARNING – Comcast applying data caps to ALL residential services starting August 1st, 2016

You read that right! Comcast is now offering their “Terabyte Internet Experience” to all residential customers. What does this mean?

It means that if you are a heavy user and use more than 1TB a month they will be charging you $10/50GB over the 1TB or you can pay them $50/month for “Unlimited Data”.

My household has 4 people and 3 of them are IT Professionals and Gamers. We use around 1.5TB-2.0TB a month depending on what is going on. That means I either fork over the $50/month up front or risk paying $150-200/month in overages. This is absolutely ridiculous and why everyone hates Comcast.

I urge EVERYONE to file a FTC complaint about this. Hopefully if enough people file complaints they will address this issue. You can file a complaint here:

This is a direct violation of Net Neutrality. Why? Because if you pay for their streaming services and use them it doesn’t count that data against your data cap.


Email from Comcast that I received today:

Comcast Extortion
Comcast Extortion

Why I am no longer doing business with eBay – No product and No refund

Update (7/11/2016): Discover was successfully able to issue a chargeback for the item. eBay never ended up doing anything further.

I will be no longer doing business with eBay. They do not care about sellers abusing the USPS system and when you don’t get your item you are out of luck.

I purchased a laptop charger from a seller on there. The seller tried to short the postage on the item and it would require me to pay almost 1/3 ($4.15, purchase was $14.99 with “free shipping”) of the item’s price to accept it from USPS. In addition to paying that it has to be done in exact change and you have to be home for it.
Seeing as I am not home during the time they deliver it I requested that USPS returns the package to the sender. I showed eBay the confirmation that it was sent back to the sender and I wanted a refund. I called 3 DAYS in a row to get escalation on the case and they refused to escalate it every time for numerous reasons. Today they closed my case because “we didn’t hear from you”. I called and they will not re-open it.
The seller, h.georgia12, refuses to honor the refund as well. This seller’s account has the following information:
User ID: h.georgia12
Name: Huong Pham
City: Decatur
State: GA
Country: United States
Phone: (404) 579-2793
Clearly the “eBay Money Back Guarantee” literally means nothing other than having an image that gives buyers a false sense of security when purchasing from them. I will be sticking with for hard to find items. I did open a case with Discover but as it stands right now they are not providing a refund either.
Here are the details of this issue:

Relevant Pictures:

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Ransom-ware scammers targeting AU Office 365 and Users

There seems to be a group of people targeting people using the and Office 365 platform. They are sending spoofed messages that are appearing to be coming from Microsoft to people on these services that appear as invoices. When you open up the documents they run code in the background that lets your run-of-the-mill ransomware launch to encrypt your documents.

This is not a flaw in these systems, just people that are being clever to bypass the filtering and target uninformed users. This is a fairly standard practice but it is becoming widespread on these platforms, primarily in Austraila right now.

I took the quote from the original article below but do note that this is not what anyone or myself would call “zero-day”. It is a standard practice for scammers to send out these to people in hopes that they will open them. It is just that in this case, they are targeting users on these specific platforms right now. Any user with an email address can receive these emails.

The ideal thing is to make sure you have working backups BEFORE you need them. This means local backups AND offsite. I personally have a small file server that I backup to and I also use a Cloud Backup service as well to offsite my important data. If you need help getting some sort of backup plan in place for your home or business please contact myself or your local IT person.

Original Article: News.Com.AU

Discovered by leading cyber security company Check Point, the particularly vicious “Zero-day” malware has widely spread across Office 365 — including Word, Excel, PowerPoint, Outlook and other applications.


Security analyst Raymond Schippers said cyber criminals were catching unsuspecting victims by asking them to open an invoice sent by email.


“The email sent to Office 365 users via Outlook gives the appearance of an invoice in the form of an Office document,” he told


“When they go to open it, a message will appear telling people the document was created with a previous version of the software, so they will need to click something to enable the content.


“Users should not click the message as it will open up the ransomware, which will collect all of their files before asking for a payment to get them unlocked.”



If you see this message, close the document immediately.
If you see this message, close the document immediately.

Mr Schippers said the cyber criminals would ask for a couple of hundred Australian dollars to be paid, but under no circumstances should people comply.


“We are advising users to close the document and delete the email if they have opened it,” he said.


“If the message has been clicked and the ransomware installed, people should restore their computers from an available backup.”


Of course, Mr Schippers said this should be the last case scenario and reminded people that prevention was the best protection.


“People should ensure they keep regular backups of their computers, which should be stored offline. They should install a variety of protections types and should be more wary of suspicious content.”


How to fix OBI 100 and OBI 110 Not Connecting to Google Voice

Why Isn’t My Google Voice Ringing?

This is what I was wondering earlier today when I noticed that calls were not ringing in and when I went to make a call I was greeted with an error message from the OBI100. After looking into it and logging into the OBI portal they wanted me to pay $10 for support to update the device to the latest firmware and setup my Google Voice again. I decided to look online and found that they had the firmware available publically and if you follow the steps below your service will start working again.

I think it is crazy that they want to charge you $10 for “priority support” just to do something that they offer for free on their site and support forums. I am willing to bet that some unsuspecting people have paid the fee and not realized that it can be fixed easily on their own.

This was broken because Google forced everyone to switch to OAUTH 2.0 and this broke the old Google Voice system that the older firmware used.

Step 1

Download this firmware for the OBI100/OBI110 and install it. If you do not know how to install the firmware please see below for instructions.


Then Reboot.

Step 2

In the OBITalk Portal, delete the device and set it up again as a new device.

Run through the Google Voice setup again and it will start working again!

NOTE – It may take 4-5 minutes for the OBI to get the new settings but just be patient.

How to Update the Firmware

If you don’t know how to install the firmware:

Dial * * * 1

It will give  you the IP Address:  192.168.XXX.XXX   (example )

In your browser, enter the IP Address as the URL.

User Name: admin
password: admin


On the left side, navigate to SYSTEM MANAGEMENT


At the top where it says “Firmware Update – Select file to update firmware [BROWSE] ….”

Click BROWSE and add the file.  Then click UPLOAD

OBI100/110 Update Screen
OBI100/110 Update Screen

Once it reboots its done.

Go back to Step 2 to continue.

Thanks for reading and enjoy this fix!