Technical Maintenance Assistant – Oak Lawn Public Library, Oak Lawn, IL

Nov 2009 to Present

Perform routine maintenance on library computer systems and servers
Select system configurations for new computer purchases
File necessary paperwork for supply purchase orders
Monitor library for potential issues and security risks
Diagnose and repair PC and PC Peripheral problems

Substitute Technical Assistant – Oak Lawn Public Library

Oct 2008 to Nov 2009

Answer and assist technical calls
Troubleshoot PC hardware and software problems
Install new PCs and Computer Peripherals
Cover hours for other technical personnel

Freelance Technician – HOB Computer Services, Alsip, IL

Jan 2005 to Oct 2009

Freelance Computer Consulting
On-site Computer Servicing
Malicious Software Removal
Custom Computer Builds
Network Design and Implementation
General Computer Maintenance and Troubleshooting

Field Technician – Versatile Computer Services Inc., Palos Park, IL

Mar 2008 to Dec 2008

Travel to library sites and troubleshoot issues as needed..
Install new systems when necessary.
Remove trouble systems and install loaner systems.
Malicious software removal.
Add or remove computer systems from the domain controller.
Configure print stations

Technical Aide – Moraine Valley Community College, Palos Hills, IL

Jan 2008 – Jun 2008

Maintain CCNA, CCNP, and Security Racks
Maintain lab workstations
Re-Image lab machines when needed
Install and replace hardware in lab machines

Experience

Governors State University – B.A.S., Computer Sciences, Aug 2010 – Dec 2012 (Working Towards)

Moraine Valley Community College – A.A.S., Management Information Systems, Jan 2006 – December 2009

Maplewood Academy – High School, Liberal Arts, Jan 2004 – Dec 2007

Education

Computer Hardware – Custom Computer Assembly, Hardware troubleshooting, Surface mount hardware repair, Laptop DC Jack repair, Part replacement, Upgrading existing hardware, Specialized Cooling Systems

Linux/BSD – Ubuntu Desktop 9.x, Ubuntu Server 9.x, Linux Software RAID (MDADM), Gentoo Linux, Debian 5.x, PFSense 2.x, Untangle 7.x, DD-WRT, M0n0wall, Smoothwall 3.x

Networking – SOHO Router Configuration, SOHO Network Design and Implementation, OpenVPN, Cisco Router IOS, Cisco Switching IOS, Small/Medium Business Network Design, 802.11x Wireless (WEP, WPA, WPA2, etc), Network Cabling, Active Directory, Windows Domain Controller, DNS Server Configuration

Other Software – Adobe Acrobat 9.0, Adobe Photoshop CS4, Avast AntiVirus, CA E-trust AntiVirus, Macromedia Dreamweaver CS3, Macromedia Fireworks CS3, PFSense 3.0, Public Web Browser, Sony Vegas 9.0, Symantec AntiVirus & Firewall

Programming Languages – C#, C++, PHP, Java, JavaScript, HTML, CSS, VB.net, Python, BASIC

VOIP/Telephony – Cisco VOIP Phones, Avaya VOIP System, Cisco & Avaya PoE Systems

Windows OS – Windows 95, 98, NT, 2000, ME, XP, Vista, 7, Server 2000, Server 2003, Server 2003 R2, Server 2008, Server 2008 R2

Skills

CompTIA – A+ Certification, Jan 2009

MVCC - Cisco Network Associate Training, Dec 2008

MVCC - Comptia Security + Training, Jun 2008

MVCC - CompTIA Network+ Training, Jun 2007

Training/Certs

Boy Scouts Of America – Eagle Scout (Feb 2006)

Beverly Art Center – Network Repair & Management, Bartending, & Live Streaming for Events (Jan 2009 – Present)

Eagle Scout – Boy Scouts of America, Feb 2006

Volunteering/Awards

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I am a 21 year old male from the Chicago suburbs. I specialize in IT and network support. But that doesn’t mean that my only focus is on IT and networking. I know multimedia creation, web design, server infrastructure, PC hardware, the latest and greatest in Operating Systems, and much more.

I am currently employed at library near my house and do freelance repair. I enjoy both jobs since the hours are flexible and they both give me opportunities each day to hone and perfect my technical skills. I am always looking for opportunities to expand my resume and mind. So if you are interested in employing my services then please contact me by clicking contact at the top of this page or call me at (708) 620-4621. Despite only being 21 years old I have been in many different technical situations and have aced them every time.

As for my personal life it is pretty simple. If I am not working (which is usually 25-30 hours a week) I can be found online on one of the many instant messaging networks or hanging out with my friends at various social & automotive gatherings.

Whether you are an employer or just someone passing by THANK YOU for taking the time to read what I have here. If you have found any typos and/or have some suggestions please feel free to send me a message via the contact page at the top.

~Timothy Hoogland

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