Timothy Hoogland » xm http://www.timothyhoogland.com IT Professional Tue, 10 Apr 2012 21:21:51 +0000 en hourly 1 My Experience with Hawk Chevy in Bridgeview, IL http://www.timothyhoogland.com/2011/07/15/my-experience-with-hawk-chevy-in-bridgeview-il/ http://www.timothyhoogland.com/2011/07/15/my-experience-with-hawk-chevy-in-bridgeview-il/#comments Fri, 15 Jul 2011 15:28:18 +0000 me http://www.timothyhoogland.com/?p=229 I went into the dealership looking to buy a Chevy HHR SS. They had the model that I wanted (Pre-Owned with 14K miles) and I test drove it. I liked the car and it was a good price. I told the sales guy (Rocco) multiple times that I did not want to buy any extended protection plans but he kept pushing and pushing the issue. He finally went away to get the paperwork and when he came back he said his “manager” approved lower pricing on the “The Protector” package, which was $2000 and was originally trying to get me to pay $4000. I again told him no and we got the paperwork started.

When I got the car home I was reading about it online (for performance not reliability as I had looked into that before) and despite me specifically asking him if the HP on the car was the same compared to the manual one, this one was auto, he said yes. When I got home I come to find that its 25HP lower. I then found that there was an upgrade kit that brings it up to 290HP (stock is 235HP on the auto). I got the part number and called the sales guy back. He apologized and tried denying saying that he said they were the same (which he did) and said he would “get me as close to cost” on the upgrade part as he could. So I come in and they tell me its $650 after the “discount”. I call another dealership and look online and cost is $500 MSRP is $650. So again he lied to me on that.

About a week later I am thoroughly washing the car and when I get to the engine bay I find that the intake piping band clamps are all loose and that the car already had the “The Protector” done by the original owner. There was even the sticker in the rear window (they were tinted so I didn’t see it right away). So he was going to charge me $2000 for something the car already had!

Honestly if you know what you want and the price is right then go ahead. Don’t let them push you into buying other additional crap and as always the sales people are full of crap. The only honest person there was the cashier, the finance lady, and the lady that setup my OnStar and XM. The sales person I had was “Rocco”. He is pushy and your a-typical “used car salesman”. I myself are probably never buying from them again. YMMV

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